MLC GIFTS — PRIVACY POLICY

Effective Date: 6 October 2026

MLC Gifts respects your privacy and is committed to protecting the personal information you provide when making an enquiry, requesting a quotation or placing an order.

1. Information We Collect

Depending on your interaction with us, we may collect information such as:

Your name and surname
Telephone or WhatsApp number
Email address
Delivery or collection details
Wedding or event details
Personalisation details required for your order
Information provided when requesting a quotation or placing an order
Payment or transaction information where necessary to process your order

2. How We Use Your Information

Your information may be used to:

Respond to enquiries and quotation requests
Process and manage orders
Personalise products according to your instructions
Arrange delivery or collection
Communicate with you about your order
Maintain business and transaction records
Provide customer service and resolve queries

MLC Gifts will only use your personal information for legitimate business purposes connected with your interaction with us.

3. Sharing of Information

MLC Gifts does not sell or rent your personal information.

Where necessary to complete your order, relevant information may be shared with trusted service providers, such as delivery or courier services. Only information reasonably required to provide the service will be shared.

4. Protection of Personal Information

MLC Gifts takes reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of electronic communication or storage can be guaranteed to be completely secure.

5. Retention of Information

Personal information may be retained for as long as reasonably necessary to fulfil orders, provide customer service, maintain business records, comply with legal obligations and resolve potential disputes.

6. Marketing Communications

Where appropriate, MLC Gifts may use contact information to communicate information about products, services or business updates.

You may request that we stop sending marketing communications to you.

7. Your Privacy Rights

Subject to applicable law, you may request information about the personal information we hold about you and may ask us to correct inaccurate or outdated information.

You may also contact us regarding concerns about how your personal information is handled.

8. Third-Party Websites

MLC Gifts may provide links to third-party websites, platforms or services. MLC Gifts is not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

MLC Gifts does not knowingly collect personal information from children for the purpose of conducting business with them.

10. Changes to This Privacy Policy

MLC Gifts may update this Privacy Policy from time to time. The latest version will apply from the date it is published.

11. Contact Us

For privacy-related questions or requests, please contact:

MLC GIFTS
WhatsApp: 061 541 9889

Celebrate Love. Cherish Forever.